INTEGRATED MANAGEMENT SYSTEM POLICY

İçtur Servis Limited Company is a company that provides services in the fields of food and beverage, cleaning, transportation and accommodation. In all areas of activity, “human environment” has been adopted as the focal point, and accordingly, quality, hygiene, occupational health and safety, environment, human rights and sustainability issues have been prioritized.

İçtur Service implements an integrated management system in order to become the most preferred company in the national and international arena and continues its activities in line with the following principles:

  • To meet the expectations of our employers or customers and to keep satisfaction at the highest level,
  • Periodically measuring the satisfaction of our employees and all stakeholders, taking action according to the feedbacks, ensuring effective communication by informing relevant parties,
  • Ensuring that employees and employee representatives participate by asking for their opinions in order to ensure continuous improvement,
  • To ensure continuous improvement by measuring and evaluating the performance of management systems, including the feedbacks,
  • To provide services in accordance with national and international regulations, legislation, contracts, legal terms and obligations in all our fields of activity,
  • To spread quality awareness, occupational health and safety, hygiene, environment, energy and sustainability by conducting training, information and meetings with our employees and stakeholders, and to contribute to personal and social development,
  • To create a healthy, safe and environment friendly working medium by identifying and eliminating hazards in activity areas, reducing risks and taking advantage of opportunities to prevent injury and deterioration of health,
  • Preferring environment friendly and energy efficient materials in purchasing processes, with priority given to sustainable resource use, and encouraging our suppliers in line with this goal,
  • Taking into account the environmental dimension of all our activities, preventing pollution at its source, taking mitigating measures and ensuring that waste is separated correctly at its source for recycling,
  • To ensure the effective and correct use of energy resources, to be aware of global warming and climate change, to protect biodiversity and ecosystem and to contribute to the protection of the environment by taking precautions on these issues.

İçtur Servis Senior Management adopts the principle of benefiting from the experiences of our affiliates and partners and transparently sharing all the information and experience it has added to its corporate memory; it undertakes to lead its employees in line with these principles, to allocate all necessary resources, primarily digitalization and digital transformation, for continuous improvement and to ensure the development of its employees, and to treat every individual equally, adhering to ethical values, in order to protect social rights and freedoms.